Website Kuleni Financial Services
Reports to: Senior Consultant: Home Loans
Purpose of the Position:
- To ensure that all home loan applications are processed as per the relevant policies and procedures and provide client services to members.
- To manage home loan accounts.
- To provide member education.
Key Performance Area
- Ensure adherence to regulations in order to minimize risk of fraud and inaccurate benefits payments
- Process all applications to ensure the client meets the requirements to obtain a Pension backed home loan.
- Provide client service quality and efficiency to clients and stakeholders.
- Ensure the repayment of approved loans i.e. request proof.
- Assist to prepare and present material at member education forums for various groups of members.
- Miscellaneous tasks, innovation, personal development
Job-related Qualifications & Experience
- Degree in Business Administration/Accounting/Finance/Financial Management and/or a commerce related field.
- A retirement fund management qualification will be an added advantage.
- Two (2) years’ experience. At least one (1) year experience within a home loan administration environment will be an added advantage.
The incumbent should have the following knowledge, skills and Attributes:
Knowledge of:
Processes of home loans, auditing of data, basic accounting principles, basic actuarial understanding, calculations modules and interest rate, control processes and checks, manual procedures for calculating loan interest and repayments, and pension fund industry/environment rules and regulations.
Skill: Administration, advising, analytical, change management, complaints handling, customer service, evaluation, feedback, interpersonal, verbal communication, report writing and supervision skills.
Personal Attributes: Approachable, Assertive, emotionally matured, confidentiality, integrity, cultural sensitivity, high stress tolerance, patient, sense of urgency and result orientation.
Kuleni is an equal opportunity employer and comply with the Affirmative Action (Employment) Act, 1998 (Act 29 of 1998). Qualified applicants from previously disadvantage groups are encouraged to apply.
Woman and persons who are physically challenged meeting the above-mentioned requirements are encouraged to apply.
Interested applicants are encouraged to email their written applications, detailed CVs, and certified copies of their education qualifications to:
Closing Date: 11 July 2025
To apply for this job email your details to recruitment@hitohr.com